Payment Options

CHPeptides offers several payment methods to accommodate different research institutions and individual preferences. This guide outlines the available payment options and procedures.

Credit and Debit Cards

The most common payment method for online purchases.

Supported Card Types

• Visa
• Mastercard
• American Express
• Discover

Security Features

• 256-bit SSL encryption for all transactions
• PCI DSS compliant payment processing
• CVV verification required
• Address verification system (AVS)

Using Card Payments

1. Select "Credit/Debit Card" during checkout
2. Enter card details in the secure form
3. Provide billing address that matches card records
4. Receive immediate order confirmation upon approval

Purchase Orders

Available for verified institutional accounts.

Eligibility Requirements

• Active institutional account with verified status
• Completed institutional profile
• Good standing with previous orders

Purchase Order Process

1. Select "Purchase Order" at checkout
2. Enter PO number
3. Upload PO document (PDF format preferred)
4. Our team will verify the information
5. Orders ship after PO verification (typically 1-2 business days)

Purchase Order Guidelines

• Must include valid PO number
• Must specify products, quantities, and agreed prices
• Must include institutional billing information
• Must be signed by authorized purchaser
• Net-30 payment terms standard for approved institutions

Cryptocurrency Payments

For researchers preferring digital currency options.

Supported Cryptocurrencies

• Bitcoin (BTC)
• Ethereum (ETH)
• USD Coin (USDC)
• Additional options may be available

Cryptocurrency Payment Process

1. Select "Cryptocurrency" payment method at checkout
2. Choose your preferred cryptocurrency
3. You'll receive a payment address or QR code
4. Complete the transaction within the specified timeframe (typically 60 minutes)
5. Your order will process after blockchain confirmation

Important Considerations

• Exchange rates locked for 60 minutes
• Minimum confirmations required before order processing
• Transaction details recorded for order reference
• Refunds for cryptocurrency payments issued in the same cryptocurrency

Bank Transfers

Available for larger orders and international customers.

Bank Transfer Process

1. Select "Bank Transfer" at checkout
2. Receive our banking details
3. Complete transfer through your banking institution
4. Include your order number in the transfer reference
5. Email payment confirmation to accounting@chpeptides.com
6. Order processes after payment confirmation (1-3 business days)

Wire Transfer Information

• Bank details provided during checkout
• International wire transfers accepted
• Customer responsible for any transfer fees
• Minimum order value applies for wire transfers

Billing Address Verification

For all payment methods:

1. Provide accurate billing address information
2. For institutional purchases, include department and building information
3. Billing address must match payment method records
4. For international addresses, include country and postal codes

Tax Exemption

For tax-exempt institutions:

1. Submit tax exemption certificate through your account settings
2. Certificate must be verified before tax exemption applies
3. Sales tax automatically removed for verified tax-exempt accounts
4. Tax exemption status must be renewed annually

Invoicing and Receipts

After purchase:

1. Digital receipt sent immediately after order confirmation
2. Formal invoice emailed when order ships
3. Access all invoices and receipts through your account
4. Download or print documents for your records

Payment Security

CHPeptides takes payment security seriously:

• No credit card information stored on our servers
• All payment data transmitted through secure, encrypted connections
• Regular security audits and compliance checks
• Fraud monitoring systems in place
• Immediate notification of any suspicious activity

Payment Issues

If you encounter payment problems:

1. Check that all payment information is entered correctly
2. Verify your card has sufficient funds
3. Ensure billing address matches card information
4. Contact your payment provider if transactions are declined
5. Reach out to our customer service for assistance

No Refund Policy

Please note that all sales are final:

• We do not offer refunds once an order has been processed
• Carefully review your order before submitting payment
• Contact customer service immediately if you need to cancel a pending order
• See our Refund Policy for complete details

Currency Options

Default currency and alternatives:

• All prices listed in US Dollars (USD) by default
• International customers may see approximate conversions in local currency
• Actual charge will be in USD unless otherwise specified
• Exchange rates determined by payment processor at time of transaction