Rewards Program Terms

Last Updated: January 1, 2025

Introduction

The CHPeptides Rewards Program ("Program") allows customers to earn and redeem points on qualifying purchases. By participating in the Program, you agree to these terms and conditions.

Point Earning

Earning Rate

• Earn 100 points for every $1 spent on qualifying purchases
• Points are calculated on the purchase amount before taxes and shipping
• Points are awarded only after order is completed and payment is confirmed
• Points are not earned on gift card purchases
• Points are not earned on purchases made with points

Point Restrictions

• Points have NO CASH VALUE
• Points CANNOT be:
  • Redeemed for gift cards
  • Converted to cash
  • Transferred to other accounts
  • Sold or bartered
  • Combined with other accounts
• Points are tied to the account that earned them
• Points expire 6 months from the date earned
• Expired points cannot be reinstated

Point Redemption

Redemption Rate

• 10,000 points = $5 off your next order
• Minimum redemption amount is 10,000 points
• Points must be redeemed in 10,000-point increments
• Maximum redemption per order may be limited at our discretion

Redemption Restrictions

• Points cannot be redeemed for:
  • Gift card purchases
  • Previous orders
  • Cash back
  • Account credit
• Points must be redeemed at time of purchase
• NO REFUNDS OR RETURNS UNDER ANY CIRCUMSTANCES for orders where points were redeemed
• Once points are redeemed, they cannot be reinstated or refunded

Program Terms

Account Requirements

• Valid account required to participate
• One account per customer
• Account must be in good standing
• Points are non-transferable between accounts
• We reserve the right to verify account eligibility

Point Adjustments

• Points may be adjusted for:
  • Order cancellations
  • System errors
  • Fraudulent activity
  • Policy violations
• We reserve the right to audit point balances and transactions
• Point adjustments are final and non-negotiable

Program Changes

We reserve the right to:

• Modify point earning rates
• Change redemption values
• Adjust expiration policies
• Add or remove program benefits
• Terminate the program
• Change these terms at any time

Point Expiration

• Points expire 6 months from earning date
• No extensions or exceptions to expiration policy
• It is your responsibility to track point expiration
• We are not required to notify you of expiring points

Prohibited Activities

The following are strictly prohibited:

• Creating multiple accounts
• Manipulating point balances
• Fraudulent earning or redemption of points
• Selling or transferring points
• Any attempt to exploit system errors
• Using points for commercial purposes

Enforcement

We may take the following actions for violations:

• Forfeit earned points
• Cancel point redemptions
• Suspend or terminate program participation
• Ban account from future participation
• Take legal action if necessary

Disclaimer

• Program offered at our sole discretion
• No warranties regarding program availability
• Not responsible for system errors affecting points
• All point calculations and determinations are final
• NO REFUNDS OR RETURNS on orders using point redemptions

Contact Information

For questions about the Rewards Program, please contact:

Complete Health Peptides, LLC
Email: support@chpeptides.com
Address: PO Box 2259, Ukiah, CA 95482