Shipping & Delivery Policy
Last Updated: May 26, 2026
Overview
This policy describes shipping scope, risk transfer, and delivery issue handling for orders placed with Complete Health Peptides, LLC (DBA "CHPeptides").
Shipping Scope
- Shipping availability is limited to destinations shown as eligible at checkout.
- We do not guarantee shipping service to every jurisdiction.
- If a destination becomes ineligible after order placement due to legal, carrier, or compliance constraints, the order may be delayed or cancelled.
Carrier and Transit
- Available shipping methods are presented at checkout.
- Any delivery estimates are informational only and are not guaranteed delivery deadlines.
- Carrier delays, weather events, service disruptions, and other logistics events may affect transit time.
Risk of Loss
- Risk of loss transfers to the purchaser when the shipment is delivered to the carrier.
- CHPeptides is not responsible for carrier handling after handoff.
Address Accuracy
- Customers are responsible for providing accurate shipping information.
- Orders returned or delayed due to address errors may require additional processing and shipping charges.
Delivery Issues
If an order is delayed, missing, or arrives with a fulfillment discrepancy:
- Contact the carrier first where tracking is available.
- Contact CHPeptides support with order number and supporting details.
- Follow any claim or verification steps requested by the carrier and CHPeptides.
Order issue resolutions are handled at CHPeptides' discretion and subject to applicable policies, including the Refund Policy.
Policy Updates
We may modify this policy at any time by posting an updated version with a revised date.
Contact Information
Complete Health Peptides, LLC
Email: support@chpeptides.com
Address: PO Box 2259, Ukiah, CA 95482