Getting Started with CHPeptides
Welcome to CHPeptides! This user guide will help you navigate our platform and make the most of your experience purchasing research peptides for your laboratory needs.
About CHPeptides
CHPeptides is a leading provider of high-quality peptides for research and development purposes. Our products are manufactured to meet rigorous quality standards and are intended exclusively for laboratory research.
New User Registration
To get started with CHPeptides:
- Click the Sign Up button in the top right corner of the homepage
- Enter your professional email address and create a password
- Complete your profile with required information
- Verify your email address by clicking the link sent to your inbox
- For institutional purchases, you may need to provide additional verification
Account Verification
Some products may require additional verification of your research credentials:
- Academic researchers: Provide institutional email and position details
- Industry researchers: Provide company information and role
- Independent researchers: Documentation of research purpose may be required
Navigating the Website
Our website is organized to help you find the products you need:
- Products: Browse our complete catalog of research peptides
- Categories: View products grouped by their research applications or forms
- Search: Use the search function to find specific peptides by name or properties
- User Account: Access your order history, saved items, and account settings
Product Pages
Each product page contains information that may include:
- Product specifications
- Available forms and concentrations
- Pricing information
- Documentation (when available)
- Stock availability
- Related products
Purchasing Process
The general process for making a purchase:
- Browse or search for products
- Select the desired form, concentration, and quantity
- Add items to your cart
- Review your cart and proceed to checkout
- Select shipping method and provide delivery information
- Complete payment
- Receive order confirmation via email
Support Resources
If you need assistance:
- Email Support: support@chpeptides.com
- Support Tickets: Submit detailed questions through our support system in your dashboard
- FAQ: Find answers to common questions
- Product Documentation: Access detailed information about handling and using our products
Contact Information
Our customer service team is available to assist you:
- Email: support@chpeptides.com
- Hours: Monday-Friday, 9:00 AM - 5:00 PM Pacific Time
- Mailing Address: PO Box 2259, Ukiah, CA 95482